Work at the African American Museum of Iowa
Join the team at the African American Museum of Iowa.
The African American Museum of Iowa seeks an Operations Coordinator. This part-time position (18 hours/week minimum) reports to the Director of Operations. The Operations Coordinator is responsible for overseeing front-of-house operations during all shifts and assisting with various administrative tasks, facility maintenance, and financial management. Regular weekend work (every Saturday) is required, in addition to occasional evening, weekend, and early morning coverage for facility rentals and museum programs/events. This position pays $10-13/hour based on experience.
High school diploma required. Must be at least 18 years old. Two-year college degree and experience in retail, customer service, and/or finance preferred. Proficiency in Microsoft Office is required. Database and/or QuickBooks experience preferred. The ideal candidate should be self-directed, organized, outgoing, and dependable. The candidate should be attentive to detail, possess excellent interpersonal skills, and demonstrate an interest in the AAMI’s mission to preserve, exhibit, and teach the African American heritage of Iowa. Must be able to lift 40 pounds and have the ability to work a flexible schedule.
- Museum Store and Front Desk
- Provide a high level of customer service to all visitors and customers.
- Accurately track and record all sales of merchandise, admissions, and memberships.
- Be responsible for the Museum on Saturdays and during facility rentals.
- Provide accurate information about the Museum and its offerings.
- Supervise volunteer Front Desk Attendants, as needed.
- Assist in tracking and purchasing Nikee Museum Store inventory.
- Assist in maintaining accurate and up-to-date procedures for managing the Front Desk and Nikee Museum Store
- Facility Rentals and Maintenance
- Manage Celebration Hall and Learning Lab rentals. This includes creating customer contracts, collecting fees, securing event coverage, and managing setup/teardown/cleanup.
- Ensure compliance with facility rental contracts and regulations.
- Financial and Database Management
- Assist with various financial and administrative tasks. This includes managing accounts payable functions such as entering invoices, printing checks, and maintaining files.
- Accurately track all payments the museum receives in the check log.
- Track donors, members, and grantors in the PastPerfect database.
- Assist in creating and maintainig procedures related to accounts payable, the check log, and PastPerfect.
- Other Duties
- Proactively maintain the museum facility, both interior and exterior. This includes working with outside vendors, ordering office supplies, and assisting with repair agreements.
- Other duties as assigned
How to Apply
Please submit a resume, cover letter, and three references to email@example.com. This position is open until filled. Please direct questions about the position to firstname.lastname@example.org
Internships are available to current and recent undergraduate and postgraduate students. Internships are unpaid. To apply for an internship, submit an internship and volunteer application.
Assist the curatorial staff with developing upcoming exhibits and managing the museum’s collection, archives, and library. During your internship, you may:
- Catalog objects, archives, and library materials in the AAMI’s PastPerfect collections management database
- Write condition reports and photograph objects
- Rehouse objects and archival material in storage
- Digitize collection materials
- Complete oral history transcriptions
- Conduct research for future AAMI exhibitions
- Assist with the development and installation of temporary exhibitions
- Assist with the development of traveling exhibitions
Scheduling is flexible based on the intern’s availability and is established at the start of the internship. Available hours are Monday to Friday, 9 a.m. to 4 p.m. The total hours of completed may be dictated by the intern’s college or university.
- Undergraduate or graduate student in museum studies, public history, history, African American studies, American studies, English, or other relevant discipline
- Previous experience in museum collections or exhibition development is advantageous, but not necessary
- Excellent research, writing, and organizational skills
- Attention to detail
Assist the education staff with developing and leading guided tours, workshops, and public programs. During your internship, you may:
- Develop new adult presentations based on historical research.
- Create and execute new workshops for students in PreK through 12th grade.
- Assist in planning programs and events
Complete your hours between 9:30 a.m. and 4 p.m. Monday through Friday depending on the availability of your immediate supervisor. We request that you’re available at least one morning each week. Night and weekend hours are available only when assisting with special events and programs.
You must have an interest in working with children and adults in a professional setting.
Contribute to print and online marketing for educational programming, exhibits, partnerships, and events. During your internship, you may:
- Assist in the creation of signage, circulars, mock-ups, email campaigns, online promotion, etc.
- Assist in the distribution or delivery of marketing materials
- Assist with fulfillment of marketing offers
- Assist with community festivals
- Perform analysis of marketing data
- Seek and analyze competitor marketing materials both on and offline
- Prepare presentations
- Enter contact information into contact management systems
- Support social media efforts
- Track public relations activity
Complete your hours Monday through Friday between 9:30 a.m. and 3:30 p.m.
- Ability to work in a fast-paced team environment
- Undergraduate or graduate student majoring in public relations, marketing, advertising or related field
- Excellent verbal and written communication skills
- Extensive knowledge of Web and social media
- PowerPoint, Word and Excel experience preferred